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By Yuko Ogasawara

In huge firms in Japan, a lot of the clerical paintings is performed by means of younger ladies often called "office girls" (OLs) or "flowers of the workplace." principally anonymous, OLs serve tea to the boys and kind and dossier their reviews. they're exempt from the conventional lifetime employment and feature few possibilities for advertising. during this attractive ethnography, Yuko Ogasawara exposes the ways in which those girls face up to men's energy, and why the lads, regardless of their specific command of authority, frequently topic themselves to the women's keep watch over. Ogasawara, a eastern sociologist expert within the usa, skillfully mines perceptive participant-observation analyses and diverse interviews to stipulate the tensions and humiliations of OL paintings. She info the delicate and not-so-subtle ways in which OLs who're pissed off through demeaning, dead-end jobs thwart their managers and subvert the facility constitution to their virtue. utilizing gossip, outright paintings refusal, and public gift-giving as manipulative techniques, they could eventually make or holiday the careers of the lads. This intimate and soaking up research illustrates how the relationships among ladies and paintings, and girls and males, are way more complicated than the former literature has shown.

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